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Master Services Agreement (MSA) Template

What is a master services agreement?

A master services agreement is the umbrella contract between a service provider and a client. It sets the legal terms once, so each new project only needs a short statement of work.

When you need one

  • Ongoing client relationships with multiple projects
  • Agencies, consultancies and IT providers

Key clauses included

  • Structure of SOWs
  • Fees and payment terms
  • Change control
  • Confidentiality
  • IP ownership
  • Warranties
  • Indemnities and liability cap
  • Term and termination

What the template covers

  1. Structure
  2. Services
  3. Client Responsibilities
  4. Fees and Payment
  5. Change Control
  6. Intellectual Property
  7. Warranties
  8. Indemnities
  9. Confidentiality
  10. Limitation of Liability
  11. Non-Solicitation
  12. Term and Termination
  13. General
  14. Governing Law and Disputes

How to use it

  1. Buy and download the editable Word file.
  2. Fill in the brackets: names, dates, fees, scope and governing law. Delete options that don't apply.
  3. Check it against local law, and have a lawyer review it for high-value deals.
  4. Sign it on paper or with any e-signature tool.

Frequently asked questions

What format is the template in?

You get an editable Microsoft Word (.docx) file that also opens in Google Docs, Pages and LibreOffice.

Can I use this template in my country?

The templates are written for international use with placeholders for governing law and local details. Contract law differs between countries and states, so check the final document against local law, especially for employment and consumer contracts.

Is this legal advice?

No. A template is a starting point, not advice on your situation. For high-value or unusual deals, have a lawyer review the completed document.

How do I receive the file?

Right after payment you are taken to a download page, and PayPal emails you a receipt. Keep the download page link to download the file again.

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